Legal Notice
This Legal Notice sets out information relating to the website publisher, business operator, and hosting conditions in accordance with applicable French regulations.
Company Information
Trade name: Veluna Lights
Email address: contact@velunalights.com
Business activity: Online sale of lighting fixtures, lamps, wall lights, ceiling lights, decorative lighting, and related home lighting products.
Website Publisher
The Veluna Lights website is published and operated from France.
For any question regarding the website, an order, or our services, please contact:
Website Host
Hosting provider: Shopify Inc.
Address:
151 O'Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada
The website and e-commerce infrastructure are provided through Shopify's hosting services.
Intellectual Property
Unless otherwise stated, all content available on the Veluna Lights website, including:
- texts
- product descriptions
- graphics
- logos
- visual identity
- page layouts
- photographs and other original content
is protected by applicable intellectual property laws.
Any unauthorized reproduction, distribution, modification, publication, or commercial exploitation of protected content is prohibited without prior written authorization from Veluna Lights or the applicable rights holder.
Website Availability
Veluna Lights makes reasonable efforts to keep the website accessible and operational.
However, temporary interruptions may occur due to:
- maintenance
- technical issues
- hosting interruptions
- updates
- circumstances beyond our reasonable control
Veluna Lights cannot guarantee uninterrupted availability of the website at all times.
External Links
The website may contain links to third-party websites or services.
Veluna Lights is not responsible for the content, availability, security, or privacy practices of third-party websites.
Personal Data
Personal information collected through the website is processed in accordance with our Privacy Policy and applicable data protection regulations.
For questions concerning your personal data or privacy rights, please contact:
Cookies
The website may use cookies and similar technologies for purposes including:
- website functionality
- analytics
- customer experience
- advertising measurement
- marketing
For more information, please refer to our Privacy Policy and cookie consent settings.
Consumer Information
For information relating to:
- purchases
- payments
- delivery
- returns
- refunds
please refer to the applicable policies available on the Veluna Lights website, including our:
- Terms and Conditions of Sale
- Returns & Refunds Policy
- Shipping Policy
- Payment Policy
Applicable Law
This website and its legal information are governed by French law, subject to any mandatory consumer protection provisions that may apply to customers located in other jurisdictions, including the United States.
Contact Us
We aim to respond to customer requests within a maximum of 24 business hours.
Customer service hours:
Monday to Friday
9:00 AM – 5:00 PM
Closed on Saturdays, Sundays, and public holidays.
Email: contact@velunalights.com
